According to one survey, sustainability, mobile IDs and changing workforce dynamics are some of the drivers of security industry revamps

In a Q4 2022 survey of 2,700 end users and partners in over 11 industries on security and IT issues, a firm has observed five major trends that could reshape the business landscape.

First, nearly 90% of respondents acknowledged sustainability as an important issue. They indicated that end users were increasingly demanding that suppliers provide footprint transparency in terms of their operations, product sourcing and research and development practices. Some 87% of respondents ranked sustainability as “important to extremely important” while 76% indicated they had seen the importance of sustainability increasing for their customers.

Secondly, 81% of respondents indicated they were offering a hybrid work model, with 67% citing that multifactor authentication and passwordless authentication were most important to adapting to hybrid and remote work, while 48% pointed to the importance of mobile and digital IDs.  

Three other trends

The growing popularity of digital wallets has been driving identification and authentication processes on mobile devices, including smartphones and wearables. Wallet apps on such devices allow users to add keys, IDs and digital documents directly. This third trend was noticed in respondents from commercial real estate firms (40%), which outpaced other verticals in leveraging mobile access as part of their larger tenant experience apps.

The fourth trend saw 59% of respondents currently using, planning to implement, or at least testing biometric technologies in the near future. Using biometrics as an additional authenticating factor can help organizations eliminate unauthorized access and fraud.

Finally, 74% of respondents indicated they were impacted by supply chain issues in 2022, with 50% optimistic that conditions will improve in 2023. Most affected were respondents from commercial real estate firms (78%) citing supply chain problems as their main concern.

More than two-thirds of respondents in organizations with fewer than 1,000 employees indicated that they were highly impacted by supply chain issues in 2022, but they were also the most optimistic that these issues will resolve in 2023.

Commissioned by HID, the survey was intended to “detail the most pressing topics facing the industry in pursuit of collective and continuous improvement.”